Hannah Brown Learning

The Day 4 module focuses on helping participants shift from being the go-to problem-solver to becoming a manager who builds capability in others. Drawing on the instructor’s book, Into the Hands of Leaders: Employee Growth through Learning, participants explore the identities of Expert, Hero, and Coach, and what it means to lead with a coaching mindset. Participants learn how to use powerful questions, active listening, and curiosity to support growth and independence, with practical tools from The Coaching Habit by Michael Bungay Stanier. Participants also explore when coaching isn’t effective and use the Skill vs. Will Model from earlier in the course to determine when to coach versus when to direct or support. As the final session in the program, the day brings together key concepts from across the course. Through practice and reflection, participants strengthen their ability to apply coaching strategies that promote ownership, accountability, and long-term development, reinforcing their role as a manager who grows others.