DAY 1: Build the Foundation for Team Success
This is part of the certificate course, Leading Teams and Change: Advanced Management Development
Overview
The Day 1 module introduces participants to the Five Behaviors of a Cohesive Team© model by Patrick Lencioni as a framework for strengthening team performance and collaboration. Through discussion and personal reflection, participants explore how trust, conflict, commitment, accountability, and results influence team dynamics. Using their individual profile results, they begin to assess their tendencies and identify opportunities for growth.
The session focuses on the first two behaviours in the model, trust and conflict, as foundational elements of high-performing teams. Participants examine the role of vulnerability in building trust and identify habits that support psychological safety. They then explore how productive conflict, grounded in trust, leads to stronger collaboration and better decision-making. The day closes with activities to help participants apply these concepts to their teams and leadership style.
This module includes
Facilitated session (4 hours)
Unit 1 – Five Behaviors of Cohesive Teams ©: Model Overview (1 hour)
- Explore the Five Behaviors of a Cohesive Team © model and its impact on team effectiveness, decision-making, and collaboration.
- Assess personal tendencies using the Five Behaviors of Cohesive Teams © personal profile, identifying strengths and areas for development.
- Apply initial insights from the model to recognize how team dynamics influence workplace success.
Unit 2 – Five Behaviors of Cohesive Teams ©: Building Trust (90 minutes)
- Identify the role of vulnerability-based trust in creating strong, high-performing teams.
- Discuss personal barriers to vulnerability, such as fear of disapproval or loss of control, and strategies to foster psychological safety.
- Commit to developing one personalized trust-building habit to strengthen relationships with colleagues.
Unit 3 – Five Behaviors of Cohesive Teams ©: Managing Conflict (90 minutes)
- Recognize the difference between productive conflict and destructive conflict, and how trust enables healthy debate.
- Analyze personal conflict tendencies and develop strategies for constructive disagreement while maintaining strong team relationships.
- Practice applying conflict-resolution techniques in team scenarios to improve collaboration and decision-making.
Virtual facilitated activities (90 minutes each)
- Facilitated reflection on a personal example related to trust.
- Facilitated application related to conflict.